CitrusBurn shipping depends on the package selected and the delivery details entered at checkout. The six-bottle offer includes free USA shipping; two- and three-bottle offers list shipping as an additional charge. This page explains the published tracking process and the support steps available after purchase. It does not set a guaranteed delivery date for an individual shipment.
Shipping terms by package
The two-bottle package costs $158 before shipping, and the three-bottle package costs $207 before shipping. Six bottles cost $294 with free USA shipping included. The three- and six-bottle packages also include two digital guides, but guide inclusion and shipping inclusion are separate features: the three-bottle package still lists shipping as additional.
Review the final delivery charge at checkout for the package and address you choose. This guide does not provide a verified flat shipping fee for smaller packages or an international delivery rate. If a destination’s eligibility or cost is unclear, ask support before payment. The total displayed for your actual order is more useful than a general assumption based on another package.
Check the delivery information before payment
Enter the address carefully, including any apartment, unit or other detail needed for the carrier to identify the destination. Review the complete address before submitting the order. A correct purchase email is also important because it connects you with the receipt and the information needed for shipment lookup.
If you discover an error after payment, contact support immediately. The tracking FAQ directs buyers to seek help with an address change before the order has shipped. This is a timing-sensitive request, not a guarantee that every change can be made. Give support the order reference and a clear explanation so it can assess the status of the particular shipment.
Keep your receipt and order number
The order confirmation is the starting point for shipment questions. Save the purchase email, ClickBank order number, package quantity and date of purchase. Those details connect your request with the actual transaction and help distinguish an order problem from a question about a general offer on the website.
If you do not see the confirmation, check the email address used at checkout and search its spam or junk folders. ClickBank identifies CLKBANK and noreply@clickbank.com as useful receipt-search terms. Use its order-support route if you need help finding the purchase. Avoid entering a second order merely because a confirmation has not yet appeared in your inbox.
How to look up a CitrusBurn shipment
The official CitrusBurn tracking page asks for the purchase email address and ClickBank order number. Enter those details on the intended tracking service to look up the shipment. This independent site does not hold your order record, so it cannot show a private tracking result or change the details in the retailer’s system.
The tracking page is designed to provide order status, a tracking number and estimated delivery information when available. Treat the result for your actual order as the relevant record. A general package description or example checkout image cannot show where your parcel is or whether the carrier has scanned it.
When tracking details may appear
The product tracking page states that information is typically available within 24–48 hours after the order ships. Its FAQ also describes tracking details as usually sent within 24–48 hours after processing. Both statements describe access to tracking information, not a guaranteed arrival time at the delivery address.
A carrier may also take around 24 hours to activate tracking information. An early record without movement therefore needs to be interpreted in the context of when the order was processed and when the carrier received it. If the information remains unclear, contact support with the order reference and the status you see rather than assuming a specific cause for the delay.
Use the carrier record for delivery progress
Once tracking is active, use its current status and estimated arrival information to follow the parcel. The source information summarized here does not establish a universal number of transit days, a guaranteed delivery date or a particular carrier for every order. Destination and shipment circumstances can differ.
A tracking estimate is useful for planning, but it should not be confused with a fixed promise from this information site. If a delivery question becomes important, contact the relevant support service with the tracking details. Explain what the record shows and what you need clarified. That gives the team a concrete issue to investigate rather than an expectation derived from an unrelated review.
If tracking says delivered but the parcel is missing
The published FAQ advises checking with neighbors or the local carrier before contacting support. Also review the delivery location associated with the order and any carrier note available in the tracking record. These steps can help locate a parcel or clarify whether the delivery scan refers to an unexpected placement.
If the parcel still cannot be found, contact support with the order number, tracking status and the checks already completed. Do not assume that a delivered scan explains the entire situation, but do not omit it from your request either. A clear account of the discrepancy helps support distinguish a missing-parcel concern from an order that has not yet shipped.
Who can help with a shipping question
CitrusBurn support is available at support@citrusburn.com. The published US phone number is +1 (800) 390-6035. ClickBank also provides order lookup and customer service for the retail transaction, with international phone support at +1 (208) 345-4245. Keep the receipt and order number ready when contacting the appropriate service.
ClickBank lists phone availability from 7 AM to 5 PM MST and live chat from 5 AM to 7 PM MST, seven days a week except major holidays. CitrusBurn’s contact page also describes a leave-message option and an expected email reply within 24 hours. Those are support descriptions, not a promise that a shipment issue will be resolved within the same interval.
Shipping help and refund requests are different tasks
A question about location, an address correction or a missing carrier update is usually a shipment-support task. A request to return a purchase under the guarantee is a refund task. Explain which outcome you want when contacting support so your message is not mistaken for a different kind of request.
CitrusBurn’s detailed refund policy gives 180 days from purchase to request a refund and asks for unused bottles to be returned after notification. If that is your goal, use the refund instructions and keep the purchase deadline in view. Tracking help alone should not be assumed to start a formal refund request unless the support team confirms that it has done so.
