CitrusBurnCitrusBurn purchases are covered by a 180-day money-back guarantee. The detailed policy measures that period from the purchase date. If you are dissatisfied, contact support within the first 180 days to request a refund, then follow the instructions for returning unused bottles. This page brings the published procedure, contact routes, return address and bank posting times together.
The 180-day period begins with purchase
Use the purchase date shown on your receipt to identify the refund period. The detailed policy refers to dissatisfaction within the first 180 days of purchase, rather than a new period beginning when you open a bottle or decide to start using it. Keep the confirmation email so the date and transaction reference remain easy to find.
A package’s supply length and the guarantee period answer different questions. Two bottles are presented as a 60-day supply, three as 90 days and six as 180 days. Those supply descriptions do not change the starting point of the refund window. If you have a timing question about your specific order, raise it with support before the deadline rather than assuming an extension.
Start by requesting the refund
Contact support and state clearly that you are requesting a refund for the CitrusBurn purchase. Include enough order information for the transaction to be found, such as the order number and purchase email. The policy identifies email as a way to request assistance, and ClickBank provides self-service and customer-support options for eligible retail refunds.
A general product question or a tracking inquiry should not be assumed to create a refund request. Explain the outcome you want and keep a copy of the message or support reference. This makes later follow-up clearer and helps you distinguish an acknowledgment of the request from confirmation that the refund itself has been processed.
Published refund and order-support routes
CitrusBurn product support can be reached at support@citrusburn.com. The published US phone number is +1 (800) 390-6035, and ClickBank’s self-service order assistance is available through its customer-service website. Use the retailer’s order lookup with the purchase details requested there rather than sending unnecessary payment information in an ordinary message.
ClickBank lists live phone availability from 7 AM to 5 PM MST and chat from 5 AM to 7 PM MST, seven days a week except major holidays. Its international phone number is +1 (208) 345-4245. CitrusBurn’s contact material also describes a leave-message option. These distinctions help you choose a contact method and understand whether you are reaching live retail assistance or leaving a request.
Return unused bottles after notifying support
The detailed CitrusBurn policy asks buyers to send unused bottles after letting the team know that a refund is requested. Follow the instructions supplied for your order and clarify any uncertainty with support before dispatching the return. The general homepage guarantee language should be read together with this more specific return procedure.
The published address is CitrusBurn, 19655 E 35th Dr #100, Aurora, CO 80011, USA. This is a product return address, not the address of this independent affiliate website. Check the current instructions in your support exchange and retain the relevant correspondence. Do not send a return to an address guessed from a different product or from the retailer’s corporate office.
Questions the published policy does not settle
The captured policy does not specify every possible return circumstance, including a universal return-postage arrangement or a detailed rule for every opened-bottle situation. It explicitly asks for unused bottles after notification. If your order presents a question beyond that wording, ask support for the applicable instructions instead of assuming a more generous or more restrictive condition.
This page also does not add a restocking fee, invent a requirement for a particular authorization code or promise that shipping charges are always refunded separately. The policy describes a full purchase refund, while the handling of any specific line item can be clarified through the retailer. Your actual transaction record and support response are the useful references for an individual case.
Feedback is optional
The refund policy welcomes comments about why a product was returned and suggestions for improvement, but it states that providing this information is not required to receive a refund. You can describe dissatisfaction briefly without turning the request into a detailed personal account or sharing private medical information that the retailer does not need.
If a health concern is involved, seek appropriate professional advice separately. A retail-support team can address the purchase, but it is not a substitute for medical assessment. Keeping those tasks separate helps you provide the right information to the right recipient: order details for the refund and health details for the professional responsible for your care.
After the refund has been processed
The policy says an email confirmation is sent after the refund is processed. Bank posting can then take additional time. The published estimates are five to seven business days for credit-card refunds and five to ten business days for debit-card refunds, depending on the bank or card company involved.
These intervals begin after processing; they are not a promise that the money will appear a fixed number of days after your first message. Keep the processing confirmation so you can distinguish the retailer’s action from the bank’s posting stage. If the expected interval passes without a visible credit, use the reference information to ask the appropriate support service or financial institution for clarification.
Organize a clear follow-up
A useful follow-up includes the order reference, the date of the original request and the latest response received. State whether you are waiting for return instructions, acknowledgment of a return or a processed refund to appear on the account. Those are different stages, and identifying the stage helps support respond more precisely.
Keep your own copies of relevant messages and shipment records if a return is sent. This is a practical organizational step, not an additional eligibility rule imposed by this website. Avoid sending repeated incomplete messages that omit the order number or the question still unresolved. A concise timeline makes it easier for a support agent to understand what has already happened.
This site explains the process but does not issue refunds
Citrsusburn.com is an independent affiliate information site. It cannot approve a refund, view a private ClickBank order or receive returned bottles. The product-support and retailer routes identified above are the services responsible for handling the actual request. Reading this page or sending a question somewhere unrelated does not submit a refund to those services.
If you are still within the purchase period and want a refund, contact the appropriate service promptly and follow its instructions. Keep the receipt and response together until the request is complete. The guarantee is designed as purchase protection, and the clearest way to use it is to follow the published deadline, contact process and return procedure.
